Lighthouse triggers on 3D movement and understands what it's looking at, so you'll only receive security alerts when there's actually a person that warrants your attention. You’ll see a snapshot right on your phone’s lock screen, so you can decide if immediate action is required. And Lighthouse automatically enables and disables alerts based on whether authorized users are home, so you, your family and trusted guests can come and go without triggering unwanted alerts.
You'll get an immediate notification (with a video clip) sent to your phone under the following conditions:
- Security alerts are turned on and your camera sees someone - even someone it knows
- A ping (custom notification) is triggered
- Someone at home waves hello
For more details about how Lighthouse keeps you in touch in real time, see below.
What happens when a security alert is triggered?
- You'll get a notification on your phone’s lock screen like a normal push notification. Open it and you'll have the option to dismiss it if all's well or dial 911 with the tap of a button. You can also return to the Home tab to sound the 100db siren.
What happens if I miss an alert or ping?
- You'll be able to look up any alert or pings you miss in your event history, and open them to see the video clip.
What’s a ping?
- A ping is the notification you’ll get when you ask Lighthouse to show you when an interesting activity happens, such as authorized users coming and going or pets entering a room.
How do pings work?
- You can set up a ping for whatever activity the camera can see: for example, "tell me when you see Joey," then you'll get a ping as soon as that event happens.
- You can be pinged if an authorized user comes or goes: "ping me when Jen leaves the house"
- You can also have Lighthouse notify you if something you're expecting to happen doesn't: "tell me if Jane isn't home by 5pm."
How do I set up a ping to have Lighthouse notify me of something?
- It's easy! In the app’s search tool, just tell Lighthouse what you want to know about, and we'll send you a ping as soon as it happens.
- For example, just tell Lighthouse "let me know if someone comes to walk the dog while I'm gone" and when the dog walker shows up you'll get a ping.
Check out our Use Pings to set custom notifications help article for details and steps.
What can I set pings for?
- Pings can be set for anything Lighthouse can recognize:
- Adults, children and pets: You can ask for a specific person (“tell me when Lucy gets home” or by classification (“tell me when you see the kids” or “tell me when you see the kids with the dog”)
- Actions: Lighthouse can distinguish running and jumping actions (“Let me know if you see the kids running”)
- Time: You can ask questions like “show me who was here at 9pm yesterday” or “show me the dog last week”)
- Camera name: When you name your camera, you can search or create pings by camera name, so if your camera is named ‘front door’, you can ask “tell me if you see Tim running by the front door”
- You can search or set pings for any of the above. Lighthouse can't recognize every specific type of behavior (yet!), but can keep you aware of who's home, when they get back, if they don't get back by a certain time and more.
Take a look at our What can I ask Lighthouse? help article for all the details you can add to your pings.
Can I mute security alerts and pings?
- You won't need to mute security alerts! Other cameras trigger frequent false alerts, but Lighthouse's technology means you don't get alerts unless you need to see them--no false alerts! You will be able to temporarily mute pings using a variety of snooze settings.