When will my pre-order ship?
- We'll ship purchases in the order they were placed, starting in September, and we'll send an email with a tracking number when it's on the way. If you need to change your order or cancel it for a full refund, just email firstname.lastname@example.org from the email address you used to place the order.
How can I track my order?
- When your order is shipped, you'll receive an email with a tracking number from Lighthouse. If you can't find the email make sure to check your spam folder; if it's not there just reach out to email@example.com and we'll be happy to help!
How long does shipping take?
- Shipping speed varies by location. Your order should arrive within 5-7 business days of your purchase. Please note: during our pre-order campaign, orders will not begin shipping until September of 2017.
Which carrier will deliver my package?
- You’ll receive a FedEx tracking number and either they or the local post office (depending on your location) will deliver the package to your door.